Job Openings
I.T. Specialists
An IT support specialist must be abreast with the latest developments and trends in the industry. They should be technology-savvy and be able to resolve all the technical difficulties. As information technology continues to transform exponentially, specialists must assess how these advancements would help.
The core skills that employees should possess are:
- Extensive knowledge of information technologies and systems.
- Ability to coordinate at multiple levels and provide great customer service.
- Taking ownership of all IT-related issues.
- Exposure to technical writing.
- Hardware and software certification.
The interested candidates should have a two-year associate degree or a four-year Bachelor’s degree in engineering, computer science or a related field. Technical courses in software and hardware installations, operating systems, spreadsheet applications, troubleshooting, networking, and advanced database manipulation will be advantageous, as they provide excellent exposure to the candidate. If they have scripting skills, such as Perl, Python Or BASH, it will stand them in good stead.
Marketing Specialist
The marketing Specialist will be responsible for the company's marketing communications activities to establish and improve its competitive positioning in the market to support sales lead generation. We are looking for an ideal candidate who will take responsibility for planning/executing marketing activities to develop and maintain awareness of the brand, maximize revenues and drive traffic.
The core skills that the candidate should possess are:
- In-depth knowledge of traditional and digital marketing and market research methods.
- Outstanding communication, interpersonal and presentation skills.
- Excellent organizational and time management skills.
- Ability to multitask.
- Hands-on experience with marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords, etc.)
The interested candidate should have previous working experience as a Marketing Specialist for at least three years, Bachelors Degree in marketing, communications or a similar relevant field, and practical knowledge in marketing data analytics and tools. Experience in working with multiple social media channels is an asset.
Customer Experience Specialist
We seek an enthusiastic and dedicated Customer Experience (CX) specialist to provide potential and existing customers with exceptional services. They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.
The core skills that the candidate should possess are:
- Extensive experience in gathering and interpreting customer experience information.
- Solid knowledge of online customer engagement platforms and channels.
- Proficiency in MS Office, as well as CX and CRM software, such as amoCRM and Qualtrix CustomerXM.
- Exceptional interpersonal skills and a client-centered approach.
- Great organizational and time management abilities.
- Superb communication, collaboration, and problem-solving skills.
The interested candidate should have previous working experience as СX specialist for at least two years and hold a Bachelor's degree in marketing/ communications/ advertising/ business management/ or in a related field. A top-notch CX specialist will be someone whose expertise results in excellent customer relationship management and a positive brand image.