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Between increased competition and changing customer expectations, every small business needs to evolve alongside its competitors and stay ahead of the curve. Embracing new technology is one way to do that. From unified communication platforms to AI tools, technological advancements are changing how we work.

With innovative ways to build businesses, more strategies for offering hyper-personalized customer experiences, advancements in technology (AI alone is significantly transformative), and fresh approaches to marketing, finance, managing employees, going global, and more, 2025 promises to be a year of groundbreaking opportunities and game-changing shifts for small business owners.

Canadian entrepreneurs will be asked to navigate a landscape marked by both opportunities and challenges in 2025. While the economic outlook suggests higher growth than in 2024, the continued effect of inflation, the uncertainty of a changing administration in the U.S. and a declining population will represent challenges for business owners. 

As AI technologies become more sophisticated, they are revolutionising how IT support is delivered, enhancing efficiency, improving user experiences, and driving down costs. From automating routine tasks to providing predictive analytics and intelligent decision-making, AI is not just augmenting traditional IT support roles but is fundamentally reshaping the entire landscape of IT services.

Small businesses are America’s backbone. According to the U.S. Census Bureau, there were around 5.9 million businesses with employees in 2021 and around 27 million nonemployer businesses in 2020. And these numbers haven’t slowed down. In May 2024 alone, 423,945 business applications were submitted.

Anticipating the future is crucial for small business success. But it may be especially challenging this year since there are so many innovations and potential changes in areas like community building, personalization, finances, marketing, technology, and more.

Artificial intelligence (AI) and machine learning (ML) are revolutionizing the way we do business. By automating routine tasks and providing insights into service performance, these technologies are helping organizations improve efficiency, reduce costs and enhance customer satisfaction.

The tech space is constantly and quickly evolving. And after the pandemic, companies today see the importance of adaptability more than ever. This is where being updated with the latest tech support trends can be to your business’s advantage.

Nearly two-thirds of small and midsize businesses anticipate a recession in 2023, according to research published by JPMorgan Chase on Thursday, signaling a tough year ahead for industry and consumers alike as rising costs and months of persistently high inflation spook business leaders and drive prices up.

There are no linear paths to true success. Everyone who has ever made it in a big way has travelled a journey more like a rollercoaster or a game of snakes and ladders.

 Regardless of the current size of your business, it's best to plan and structure so that you’re ready for the future. When it comes to growing a small business, a little proactivity will pay off in the long run. Here are 16 tips on how to how to grow a business. 

Global tech deals continued at a quickened pace in 2021 despite the economic drag of the pandemic, nearing $3 trillion in value before the final quarter was even calculated. Can 2022 match that for blockbuster activity?

 There are many different ways to approach starting your own business, but it’s essential to consider your business idea, how much time you have, the time it will need and the amount of money you want to put into it before making any decisions. To help take the guesswork out of the process, follow along to learn how to start a small business. 

The report details the business categories and specific search queries gaining traction and offers insight into what areas of marketing businesses are investing in. After analyzing the traffic growth trends to organic search performance over time, Semrush shares which small business categories manage to do better online.

Digital transformation has long been important to the federal government, and recently the interest in and need for it has accelerated. Today, customers require more assistance with their IT upgrades than they once did, for a variety of reasons.

Technical Support Outsourcing Market – Scope of Report A latest study collated and published analyzes the historical and present-day scenario of the global technical support outsourcing market to accurately gauge its potential future development.

Small businesses are important parts of communities and a key driving factor of the current economic recovery. Modern technology and workplace trends are transforming how these organizations are run, not only to increase productivity, but expand the possibilities of the future.

Access economic recovery and financial benefits for your business, industry, non-profit organization or community group from the federal and provincial governments. This list is updated on an ongoing basis.  

From registering your company to investing in the right software, being on top of the small details will save you in the long-run, experts say.

The Covid-19 pandemic has highlighted the need for small businesses to stay nimble and up-to-date on the latest trends to ensure that they're able to evolve with constantly shifting market conditions.  

The Canadian Federation of Independent Business says a survey of its 110,000 members shows only 26 per cent of small businesses are reporting normal sales volumes, leaving the remainder at risk of insolvency. 

Business Wizard is introducing a unique solution for connecting small‐to‐medium‐sized businesses with service providers. 

Providing top-notch support for small companies has its challenges, and Business Wizard is here to help! 

Business Wizard Connect Corp. is introducing a new unique solution in the world of business that will simplify cooperation between service providers and business owners and lead to mutual success in resolving technical support issues.